How to Request Video Footage from a Store That Witnessed an Accident
Many car accidents occur near gas stations, convenience stores, retail shops, or other businesses that have surveillance cameras covering parking lots or surrounding streets. These video recordings can be invaluable in a personal injury case because they provide an objective account of the incident, showing exactly what happened, who was at fault, and how the accident unfolded. While eyewitness testimony can be unreliable, video footage does not lie and can often corroborate your story or dispute false claims made by the other driver.
However, obtaining surveillance footage from a store is rarely straightforward. Most businesses are not required by law to voluntarily provide video recordings to accident victims. Internal company policies, privacy concerns, or proprietary business practices often prevent them from releasing footage without a legal obligation. Simply visiting the store or sending a written request to the manager often will not work. Even if a manager is willing, they may need corporate approval, and many chains have strict rules against releasing footage unless compelled by law.
The most effective way to obtain these recordings is through legal channels. By filing a personal injury lawsuit, your attorney can issue a subpoena to the store or business to turn over the footage. Once subpoenaed, the business is legally required to comply, ensuring you gain access to critical evidence that may otherwise remain inaccessible. Subpoenas can also prevent businesses from deleting recordings, as most surveillance systems automatically overwrite video after a short period, usually 30 to 90 days. Acting quickly is crucial to preserve this evidence.
It’s also worth noting that the footage may capture more than just the accident. It can show traffic patterns, environmental factors, or even the behavior of other drivers that could affect liability. For example, a video might reveal that a driver ran a red light, made an illegal turn, or failed to stop, strengthening your case and helping your attorney negotiate with insurance companies. Without this evidence, your case could rely solely on statements from the drivers involved, which are often biased or inaccurate.
Working with an experienced personal injury attorney ensures that the process of obtaining video evidence is handled correctly. Attorneys know how to draft subpoenas, identify relevant footage, and preserve the evidence for trial if necessary. Attempting to request footage on your own can result in delays, denials, or lost recordings, which can weaken your claim. Properly obtained video evidence is often a game-changer in securing fair compensation for medical bills, property damage, lost wages, and pain and suffering.
